General Enquiries

If your request is in relation to an emergency or an urgent situation please contact Council on (07) 5329 6500.  Do not use the online chat, online form or send an email in these instances.

  • You can request a service by filling out our online customer request form, and a council staff member will respond to your request as required.

    This is the best way to request a service from Council, such as road maintenance, bin replacement and reporting graffiti.

  • Customer Service Centre - (07) 5329 6500, 8.30am - 5.00pm Monday to Friday (excluding public holidays) - including After Hours emergencies where a Duty Officer will assess the urgency of your call.

    Telephone assistance

    If you need an interpreter please call the Translating and Interpreting Service (TIS) on 131 450.

    If you have a hearing or speech impairment you can contact the National Relay Service.
    Phone:

    • 133 677 (hearing impaired)

    • 1300 555 727 (speech impaired).

  • All enquiries can be emailed to mail@noosa.qld.gov.au

    NOTE: If your request is in relation to an emergency or an urgent situation please contact council on (07) 5329 6500. Do not send an email in this instance.

  • Available 8:30am – 4:30pm Monday to Friday (excluding Public Holidays) by clicking the online chat icon at the bottom of the page.

    If the service is closed, you can still lodge a request for service via the online requests form.

    Please note that all information collected through Online Chat is in accordance with the privacy statement.

    If your request is in relation to an emergency or an urgent situation please contact council on (07) 5329 6500. Do not use the online chat, online form or send an email in these instances.

  • Council office:
    8.30am - 4.30pm Monday to Friday (excluding public holidays)
    9 Pelican Street, Tewantin

    Cooroy Library Customer Service Desk:
    9.00am - 5.00pm Monday to Friday (excluding public holidays)
    9 Maple Street, Cooroy

    Building and Plumbing Services:
    8.30am - 4.30pm Monday to Friday (excluding public holidays)
    183 Eumundi Noosa Road, Noosaville

  • Chief Executive Officer
    Noosa Shire Council
    PO Box 141
    Tewantin QLD 4565

  • Snap Send Solve is a free app that can be used to alert Council of issues in the community such as potholes, illegal dumping, overflowing bins etc.

    The app is free and available from the Apple Store or Google's Play Store. Simply search for the Snap Send Solve app and follow the prompts to download onto your mobile device.

    For more information go to the Snap Send Solve website.

Privacy

Council will use any personal information provided for the intended purpose only and for remaining in contact with you. Council is authorised to collect this information in accordance with the Local Government Act 2009 and other local government Acts. Your personal information is only accessed by persons authorised to do so. Your personal information is dealt with in accordance with council's Terms of Use guideline.

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