General Enquiries
If your request is in relation to an emergency or an urgent situation please contact Council on (07) 5329 6500. Do not use the online chat, online form or send an email in these instances.
CHRISTMAS / NEW YEAR HOURS - 2024/25
| Noosa Council Customer Service |
Our walk-in Customer Service Centre at Tewantin will close from 2.00pm Tuesday 24 December 2024 and reopen Thursday 2 January 2025. Our Customer Service Team is still available on the phone on the following business days - Call (07) 5329 6500:
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| Noosa Libraries |
The Noosaville and Cooroy Libraries will be closed from 2.00pm on Tuesday 24 December and Tuesday 31 December 2024 and on public holidays. The moible library will be closed from Thursday 26 December 2024 and reopening on Thursday 9 January 2025. Further information available on Noosa Libraries website. |
| Noosa Leisure Centre |
Will close at 11am Saturday 21 December 2024 and reopen from Thursday 2 January 2025. For what's on at the leisure centre over the holidays visit Noosa Leisure Centre website. |
| Noosa Regional Gallery |
The gallery will close from 2.00pm Tuesday 24 December 2024 and reopen on Thursday 2 January 2025. For what's on at the gallery over the holidays visit Noosa Regional Gallery website. |
| The J |
The J will be closed from 2.00pm Tuesday 24 December 2024 and reopen on Thursday 2 January 2025. For what’s on at The J over the holidays visit The J website. |
| Noosa Seniors |
Noosa Seniors operations and services will be closed from Monday 23 December 2024 and reopen Thursday 2 January 2025. In home services will resume as normal from Thursday 2 January 2025. Social Groups will resume as normal from Monday 6 January 2025. |
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You can request a service by filling out our online customer request form, and a council staff member will respond to your request as required.
This is the best way to request a service from Council, such as road maintenance, bin replacement and reporting graffiti.
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Customer Service Centre - (07) 5329 6500, 8.30am - 5.00pm Monday to Friday (excluding public holidays) - including After Hours emergencies where a Duty Officer will assess the urgency of your call.
Telephone assistance
If you need an interpreter please call the Translating and Interpreting Service (TIS) on 131 450.
If you have a hearing or speech impairment you can contact the National Relay Service.
Phone:-
133 677 (hearing impaired)
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1300 555 727 (speech impaired).
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All enquiries can be emailed to mail@noosa.qld.gov.au
NOTE: If your request is in relation to an emergency or an urgent situation please contact council on (07) 5329 6500. Do not send an email in this instance.
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Available 8:30am – 4:30pm Monday to Friday (excluding Public Holidays) by clicking the online chat icon at the bottom of the page.
If the service is closed, you can still lodge a request for service via the online requests form.
Please note that all information collected through Online Chat is in accordance with the privacy statement.
If your request is in relation to an emergency or an urgent situation please contact council on (07) 5329 6500. Do not use the online chat, online form or send an email in these instances.
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Council office:
8.30am - 4.30pm Monday to Friday (excluding public holidays)
9 Pelican Street, TewantinCooroy Library Customer Service Desk:
9.00am - 5.00pm Monday to Friday (excluding public holidays)
9 Maple Street, CooroyBuilding and Plumbing Services:
8.30am - 4.30pm Monday to Friday (excluding public holidays)
183 Eumundi Noosa Road, Noosaville -
Chief Executive Officer
Noosa Shire Council
PO Box 141
Tewantin QLD 4565 -
Snap Send Solve is a free app that can be used to alert Council of issues in the community such as potholes, illegal dumping, overflowing bins etc.
The app is free and available from the Apple Store or Google's Play Store. Simply search for the Snap Send Solve app and follow the prompts to download onto your mobile device.
For more information go to the Snap Send Solve website.
Privacy
Council will use any personal information provided for the intended purpose only and for remaining in contact with you. Council is authorised to collect this information in accordance with the Local Government Act 2009 and other local government Acts. Your personal information is only accessed by persons authorised to do so. Your personal information is dealt with in accordance with council's Terms of Use guideline.